Contact Information

The chart below identifies whom you should contact for some of the more frequently asked pension questions. Contact information follows the chart.

Topic	Contact
Report that you have not received your pension check	Aetna, after the 10th of the month
Change address to where checks are sent - Personal Information Change form	NU Benefits
Enroll/Stop/Change direct deposit of pension check - Electronic Funds Transfer form (PDF: 38KB)	Aetna
Change Tax Withholding - Federal W4P (PDF: 164KB) - CT State (PDF: 256KB) - MA State (PDF: 42KB)	Aetna
Convert retiree life insurance to pension income	NU Benefits
Request explanation of pension deductions	NU Benefits
Report a name change - Personal Information Change form	NU Benefits
Verify pension income	Aetna
Request/question 1099R tax statement	Aetna
Commence your pension benefit - Request to Commence Pension Benefit form - Federal Tax Withholding form W4P (PDF: 164KB) - State Tax form, if you live in a state with a state income tax. Links to the forms for CT and MA are linked below.    - CT State (PDF: 256KB)    - MA State (PDF: 42KB)	NU Benefits

Aetna	(800) 952-2700 Aetna, Inc.  Large Case Pensions 151 Farmington Avenue Hartford, CT 06156-0665
NU Benefits You can reach an NU Benefits Representative by e-mail or fax: E-mail: HR Service Center Fax: (860) 665-3739 NU Benefits Representatives are available by telephone from 8:00 a.m. to 4:30 p.m. on business days by calling (860) 665-5660 or toll-free (800) 841-8684.