Contact Information

The chart below identifies whom you should contact for some of the more frequently asked benefit questions. Contact information follows the chart.

Topic	Contact
Report a change in your covered dependents (marriage, divorce, birth of a child, graduating senior, etc.)	HR Service Center
Report the death of a dependent	HR Service Center
Verify a dependent's eligibility for coverage	HR Service Center
Report a lost or stolen ID card or request additional ID cards	Carrier
Identify a doctor/dentist/pharmacy who participates in the network	Carrier
Question how a specific benefit is covered	Carrier
Inquire about general plan provisions	HR Service Center
Question why a claim was denied	Carrier
Appeal a carrier's final claim denial	HR Service Center

Carrier Contact Information
Dental Delta Dental of New Jersey Group Number: 5480	(877) 305-9486	www.deltadentalnj.com
Medical UMR Benefits Group Number: 76-150022	(800) 826-9781	www.umr.com
Prescriptions Express Scripts Group Number: Q2W	(800) 825-4879	www.express-scripts.com
Vision Vision Services Plan Group Number: 12024368	(800) 877-7195	www.vsp.com
HR Service Center
You can reach the HR Service Center by submitting a secure web form or by fax: Secure web form: HR Service Center Fax: (860) 665-3739 HR Service Center Representatives are available by telephone from 8:00 a.m. to 4:30 p.m. on business days by calling (860) 665-5660 or toll-free (800) 841-8684.